Troubleshooting Tips
Encountering a snag? Here are some common issues and quick fixes to get you back on track with Reclaimr.
Common Setup Issues
call_missed_outgoing Calls are not forwarding to Reclaimr.
Double-check that you've correctly dialed your carrier's forwarding code or set up call forwarding in your phone settings.
sms_failed I didn't receive the verification SMS.
Ensure you called your Reclaimr-enabled number from a different phone and did not pick up. Also, verify your registered phone number in your Reclaimr account settings is correct.
voicemail iPhone Live Voicemail is interfering.
Remember to turn OFF Live Voicemail in your iPhone settings (Phone > Live Voicemail). This is critical for Reclaimr to function correctly.
Daily Operation Issues
notifications_off Not receiving notifications?
Please check your email's spam or junk folder and ensure your device notifications are turned on. To prevent missing future updates, add our email address to your safe senders list.
Can't Find Your Answer?
Our team is ready to assist. If you have tried the solutions above and are still experiencing issues, please reach out to us.
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